How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

Do you offer free shipping?

Shipping fees vary by location and order value. Shipping cost will be calculated at checkout.

How long does shipping take to the United States?

Orders to the United States are shipped within 1-3 business days and typically arrive within 7-15 business days. You will receive a tracking number by email once your order has been dispatched.

What is your return policy?

Returns are accepted within 30 days of delivery for unused, unworn, unwashed items with original tags attached. Final sale items, intimates and swimwear, and gift cards cannot be returned. Contact lojabenumodas@gmail.com with your order number and reason for return to receive instructions within 2 business days. Return shipping is the customer's responsibility unless the item is damaged or defective. Approved refunds are issued to the original payment method within 10 business days after inspection. Exchanges for different sizes or colors are available subject to availability.Read the full return and refund policy

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at hello@benuactivewear.com. Orders that have already been processed may not be eligible for changes.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and other secure payment methods at checkout.

Do you accept store credit?

We accept store credit as a payment method.

How can I contact you?

You can reach us at:Email: hello@benuactivewear.comPhone: 48998159647Address: Av. Duque de Caxias, Jaguaruna, 88715-000, BrazilOr chat with us right here.